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Chatbot Reliability: The Hidden Cost of AI Downtime Chatbot Reliability: The Hidden Cost of AI Downtime When chatbots fail silently, businesses lose revenue, trust, and customers without knowing why...
For years, customer support has been framed as a compromise:Speed or empathy.Automation or trust.Scale or quality.At Soft Tech Group, we believe great customer experiences shouldn’t require...
Embeddings vs Fine-Tuning: Choosing the Right Lever for Real-World AI Embeddings vs Fine-Tuning Choosing the Right Lever for Real-World AI At some point in every AI project, the same question arises:...
Putting Smiles on Loved Ones’ Faces This Holiday — Powered by AI 🎄✨ Not too long ago, the holiday season came with a familiar ritual. For those with many friends, family members, colleagues, and loved...
What happens when the laws of physics collide with the power of AI? You get innovation that reshapes industries and founders who redefine the future. In this electrifying Episode 10 of Tech Laughs and...
Another Year Older, Endlessly Grateful!!! http://soft-tech-blog.com/wp-content/uploads/2025/12/Birthday-Video-Post.mov...
In today’s engineering landscape, your code isn’t the only thing that needs to be smart — your security practices do too. One of the most overlooked risks in software development is accidentally...
The fitness world is changing and it’s no longer about generic plans or one-size-fits-all apps.Today, people want personalized support, intelligent guidance, and a coach that’s available 24/7, not...
🌆 When Exhaustion Meets Dinner Decisions Every evening, as the clock strikes millions of professionals around the world face the same dilemma.💻 The laptop shuts, the emails stop—but the mind doesn’t...