For years, customer support has been framed as a compromise:Speed or empathy.Automation or trust.Scale or quality.At Soft Tech Group, we believe great customer experiences shouldn’t require compromise.So we built an Autonomous Agentic Customer Experience AI platform designed to listen, reason, act,…

Embeddings vs Fine-Tuning: Choosing the Right Lever for Real-World AI Embeddings vs Fine-Tuning Choosing the Right Lever for Real-World AI At some point in every AI project, the same question…

Putting Smiles on Loved Ones’ Faces This Holiday — Powered by AI 🎄✨Not too long ago, the holiday season came with a familiar ritual.For those with many friends, family members,…

What happens when the laws of physics collide with the power of AI? You get innovation that reshapes industries and founders who redefine the future. In this electrifying Episode 10…

Another Year Older, Endlessly Grateful!!! http://soft-tech-blog.com/wp-content/uploads/2025/12/Birthday-Video-Post.mov